How to get help running Hummingbot
Before you reach out to our 24/7 live support, do look at some of the common issues and error messages found when using Hummingbot and how to resolve them. Visit our Hummingbot Help Center.
Our official Discord server is the primary gathering spot for announcements, user support, trading strategies, connectors, and other discussion about Hummingbot.
When you sign up for our Discord, please check that the link you are accessing is https://discord.hummingbot.io.
We will never initiate direct messages to our users. If a random user imitating the core team or any of the community members sends you a DM don't hesitate to report it in our official Discord channel.
For bugs not yet listed in GitHub, please submit a Bug Report.
Follow the template and include detailed descriptions of the bug, steps to reproduction, supporting artifacts such as screenshots, logs, configuration settings, and suggested fixes, if any.
We pledge that we will not use your information for trading purposes or share your personal information with third parties.
For support requests via email, you can send us a message at firstname.lastname@example.org.